AL-KO Service & Repair

Do you need help with your AL-KO lawn robot?

Here you will find helpful advice and information on service and repair at AL-KO. The fastest way to get support during the manufacturer’s warranty is to contact the manufacturer directly. The service team is quick and straightforward to assist you.

The device’s user manual contains important details on settings, functions, technical specifications, as well as installation and usage, which can help you resolve minor issues. Visit the AL-KO service page for comprehensive information and support on service and product advice. There you will find user manuals, Robolinho updates, warranty conditions, etc. Often you can find a solution here already.

Service and repair of your AL-KO lawn robot within the manufacturer’s warranty

The AL-KO customer service is happy to assist you with questions about the mower robot or product defects during the manufacturer’s warranty. Contact AL-KO customer service by email for further support.

AL-KO customer support:

Email: karl.celin@al-ko.com

Service and repair outside the manufacturer’s warranty

Repairs and cost estimates outside the warranty period

Normally, the warranty period for the robots is two years (starting from the purchase date). If you send your product after this warranty has expired for inspection or possible repair, a fee for the cost estimate of 50 to 70 CHF will be charged. You must pay these costs even if your product cannot be repaired or is not repaired afterwards.